GUEST: Facebook's recent chatbot announcement about delivering ecommerce to the service’s extensive user base has put artificial intelligence into the spotlight again. However, there's a major problem with these new bots: a lack of human understanding. For years, software design has traditionally consisted of three fields, but there may soon be a fourth. Joining UX, UI, and […]
GUEST: Facebook's recent chatbot announcement about delivering ecommerce to the service’s extensive user base has put artificial intelligence into the spotlight again. However, there's a major problem with these new bots: a lack of human understanding. For years, software design has traditionally consisted of three fields, but there may soon be a fourth. Joining UX, UI, and […]
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